Supernatural Shop.

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If it isn't right

Returns.

Unopened items can come back within 30 days of delivery. Tell us what arrived and why, and we will take it from there.

1

Tell us

From your orders or our contact form, with your order number. We reply with how to send it back.

2

Send it back

Unopened, in its original packaging where you still have it. Keep proof of postage until your refund arrives.

3

Your refund

Once the item reaches us, we refund its price to the card you paid with.


Good to know

Opened supplements, foods, teas and oils

For safety we cannot take these back once opened, unless they arrived damaged or are not what you ordered.

Damaged or wrong

Take a photo and contact us with your order number, and we will put it right.

Final sale

Items marked Final Sale at checkout cannot be returned.

Anything else

Contact us. We read every message.