Frequently Asked Questions

What do you sell?

Daily staples (magnesium, omega-3, vitamin D, fiber and other basics), mushrooms and traditional adaptogens, and a food-first pantry of matcha, cacao, seeds, seaweed and teas. We also keep the aromatherapy shelf and the small shelf of ritual objects the shop started with.

Are your products tested?

We ask every maker for a certificate of analysis from an independent lab for identity, potency and contaminants before a product goes on sale. Ask us for the certificate for anything you buy and we will send it. Our standards explains what we ask for and why.

Will a supplement cure or prevent anything?

No, and we will not claim that. Supplements are not medicines. Our guides describe what studies have measured, including where the evidence is weak.

Should I check with my doctor first?

Yes, if you are pregnant or nursing, take medication, have a medical condition, or are buying for someone under 18. Some herbs and supplements interact with common medicines; product pages note it where it applies.

Which supplements should I start with?

Start with food, then the basics with the strongest evidence. Our guide A simple daily stack explains who each staple is for and what to skip.

How do I use essential oils safely?

Dilute them before they touch skin, keep them away from children, pets and eyes, and do not swallow them. See How to dilute an essential oil.

How long does delivery take?

See our shipping page for current delivery times and costs.

Can I return something?

Unopened items can be returned within 30 days. For safety, opened supplements, foods, teas and oils cannot be returned unless they arrived damaged or wrong. See our returns page for how.

How do I contact you?

Use our contact page. We answer questions about any product, including requests for its certificate of analysis.